Install Magento FAQ page for your store – Should or Not?

FAQ is an acronym for Frequently Asked Question that is a fantastic opportunity to improve the effectiveness of your online marketing. When visiting your site, customers know they can click on FAQ page and quickly get an overview of your Company’s products or service as well as answers to their more specific questions. For magento stores, it’s easy to install FAQ page since it’s packaged as a magento extension

Reasons why magento FAQ page shoud be created on Magento store

Simple Helpdesk FAQs

Magento faq  - The helpdesk displays the most frequently asked questions (FAQs).

The helpdesk displays the most frequently asked questions (FAQs) which is classified with an ease of eyes and supports the customers with their questions in a timely and professional manner

Product Features

• FAQs page configuration
  Allow to edit page title, meta keyword, meta description for SEO-driven purposes
• Administer a list of subjects, questions and answers
  Manage subjects, manage questions and answers in each subject, classify the subject, question and answer
• Display a list of subjects, questions and answers on one page
  The list of subjects, questions and answers flips in/ out attractively

Other features

• HTML/CSS validation
• Easy to install, easy to upgrade, just copy and paste to use
• Friendly and flexible configuration
• Support multiple stores
• Easy to customize front-end via HTML/CSS

http://www.magentocommerce.com/magento-connect/simple-helpdesk-faqs-4461.html

More reference: http://www.magentocommerce.com/magento-connect/developer/mageshop